FAQ
Q: I have installed VersaSRS, and it works fine under the default web site - however, how can I move from the default web site to another web site under a Sub Domain / Other Website?
A: The below procedure applies to Windows Server 2003 and 2008.
Under IIS you need to create a new Web Site. To do this, select the Web Sites node, right click and select New > Web Site...
This will present you with the Web Site creation Wizard. Select the Next button and then enter a <New Site Name> for the description. (replacing <New Site Name> with an appropriate Site name).
Select the Next button to continue to the IP Address and Port Settings dialog and enter the following:
Enter the IP address to use for this Web site: (All Unassigned)
TCP port this Web site should use (Default: 80): 80
Host header for this Web site (Default: None): <New Site Name>
Select the Next button to continue to the Web Site Home Directory dialog:
You will need to browse to the root directory of versaSRS, this is typically C:\Program Files\VersqDev\versaSRS\versaSRS
Select the Next button to continue to the Web Site Access Permissions dialog.
Make sure that the Read and Run scripts (such as ASP) checkboxes are checked.
Select the Next button and then select the Finish button to complete the Web site creation wizard.
You should now see the Support Web site listed under the list of available Web Sites.
Right click on the <New Site Name> Web site and select properties from the context menu. From the displayed window select the ASP.NET tab.
Make sure that the ASP.NET version is set to 2.0.x where x will depend on the build of the .NET framework 2.0 you have installed.
Following this, select the Documents tab and add default.aspx if it is not listed as a default document (Enable default content page should be checked).
Finally, select the Directory Security tab, select the Edit button under the Authentication and access control section. Make sure that Integrated Windows authentication is enabled if you want to use Windows-based authentication to access versaSRS.
Select the Apply or OK button on the <New Site Name> Properties dialog to apply the changes to the Web site.
Note: you do not need to create a new Web site for versaSRSWebServices. This Web application is only required if you are developing custom solutions for versaSRS HelpDesk under the direction of VersaDev.
Finally, the instructions above assume that you have created a DNS entry for <New Site Name>. This would be configured to point to the Web server where versaSRS HelpDesk is installed.